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At Exceller Courier, our mission is to provide unparalleled delivery services that exceed our customers' expectations. We strive to deliver not just packages but also peace of mind, ensuring reliability, & professionalism in every interaction.
At Exceller Courier, our vision is to be recognized as the leading provider of innovative and sustainable courier solutions globally. We envision a future where our cutting-edge logistics technology and dedicated team ensure seamless, reliable, and eco-friendly delivery services.
With Exceller Courier, you won't get surprises on your bill.
Integrated tracking means you can monitor your deliveries every step of the way.
Exceller Courier offers dedicated storage and warehousing solutions for streamlined inventory management.
Failsafe ironclad security ensures your cargo gets where it needs to be no exceptions.
There are no additional pickup charges. We offer the pickup service free of cost.
Pickup can be ordered any time before 4pm.
We will make up to 2 attempts to deliver a shipment. Our courier rider will leave a message indicating a delivery was attempted, and information as to where you should call for further information (such as the address of the location from where you can pick it up). Most of the times the shipment can then be picked up from the nearest Nearest Branch Office . If a shipment is not delivered due to change in address, business closure, etc., the shipment will be returned to the sender/ consignor.
Having over 15+ Years of experience in the courier industry, Exceller Courier. have learnt to deal with most things which could go wrong and so have standby solutions. It is our policy to make prompt alternative arrangements for any type of delays i.e. flight off-load, technical issues, due to accidents, breakdowns etc.
If your monthly bill is incorrect you may contact us with in 10 to 15 days for your queries after submission of bill which is submitted by 5th of every month.
Our delivery hours are 09:00 am to 5:00 pm Monday to Saturday.
We charge fuel on a based on certain percentage, which is fixed for a year, but changes are subject to fluctuations in the fuel prices.
No, we do not insure the consignment unless the shipper asks for insurance facility. In that case we insure the consignment at 5% of the total value.
Fragile goods sendt by our courier should be packed properly with proper labelling as we do not take any responsibility, claim or insurance of such fragile goods but we will ensure safe delivery.
As per company policy, Exceller Courier. will not be held liable for damages and loss due to late delivery and/or interruption of service due to a cause beyond organizational control.
We entertain only the claim which is lodged by the customer within 10-days after the incident, and with due process of 45-days we settle the claim after investigation.
All claims must be submitted in writing to Exceller Courier. Within ten (10) days of delivery or within thirty (30) days from the date of booking. Exceller Courier. shall have no liability whatsoever if you do not notify us within the given period